raaz227 wrote:I hope they haven't lost the tests and make us retake!
raaz227 wrote:I hope they haven't lost the tests and make us retake!
raaz227 wrote:I hope they haven't lost the tests and make us retake!
slap_back05 wrote:raaz227 wrote:I hope they haven't lost the tests and make us retake!
Mine was SS and it felt like a fail, so if it's a free retake I may not be opposed...
raaz227 wrote:I hope they haven't lost the tests and make us retake!
exams4ever wrote:Tested Fri 14th, no scores Thu, now Sat and still no scores. Has anyone received scores this week?
sillytiffany wrote:Surprise... never got a call back from NCARB. Called again this morning, and all calls were being forwarded to voicemail. Then sent in an emailed customer service request, no response to that either.
I'm so happy I give these people all my money. Totally worth it.
sillytiffany wrote:raaz227 wrote:I hope they haven't lost the tests and make us retake!
When I called Prometric, they had my results, so the problem is with NCARB. You can call their customer service number and give them your test confirmation number and they can tell you if they have your score or not (they just won't tell you what it is, because why would that happen in a world).
vrcat25 wrote:Transfer to 5.0. That's the ONLY good thing about 5.0 is you get your score the next day.
sillytiffany wrote:Okay - here is the latest update (spent all morning on the phone with NCARB and Prometric, spoke with supervisors, etc.)
I guess the power outage affected everyone a little differently, some weren't affected at all. NCARB uses various vendors to score the tests, so when NCARB gets our scores from the vendors, that is when NCARB is able to see the score, and when we are able to see them as well. Which explains why NCARB is no help...they can only see as much as you can. I guess the ability to get scores from certain vendors was compromised when the power outage happened. So they assured me that no scores were lost, and there are several backups, but right now, whatever allows them to SEE the scores is still not working. They are hoping to get this resolved by Friday.
They are working through each case on a case-by-case basis, and researching how this happened. So, if you are being affected by this, you may want to call them so they are aware. This was not a blanket issue, and if you don't tell them you are affected, they may not know.
Hope this helps!
dbayrami wrote:i guess this one just took a little longer to grade, becuase here we are, the second thursday after my test and i got the score report back! ---it's a pass
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